Real Estate Agents on Majorca – a never ending story of its own….
First of all:
There are extremely professional and reputable brokers on the Island for whom honesty and the pursuit of customer satisfaction are a matter of course. But separating the good from the bad is the problem.
On Mallorca everyone who feels called to do so can call themselves realtors or "Inmobiliaria".
We got to know many "brokers" who have absolutely no idea about the subject matter. These are mostly freelancers in a broker's office, such as untrained career changers, the housewife who seeks admiration as a businesswoman, the opportunist acting alone who sense a chance for a quick deal. Offers from other "colleagues" with their own pricing are simply copied taken from the Internet.
This is mostly due to the fact that there are almost no exclusive listings on Mallorca. We have often found properties listed with several brokers at the same time with price differences of up to 30%. If, as an untrained career changer, you lead the seller into thinking that you have well situated clients from Britain or Overseas who would pay far more than the original asking price, you are in business. However, if the property finally will be sold at this high price remains to be seen.
So it is self-explanatory that many "brokers" will not answer to specific important questions, e.g. whether the property in question is legal or illegal, because they don't know the answer themselves.
Often these brokers have seen the property with us for the first time themselves.
I will never forget how I asked for a viewing of a property which, judging by the ad on the Internet was very interesting. The real estate agent confirmed to us on the phone that this property is indeed particularly beautiful and well-kept and being offered at an incredibly good price.
The first impression the outside of the house more or less kept what the advertisement promised. Well, you can see over the somewhat unkempt garden. After all the seller or sellers want or have to part with it and have let the care of the garden drag a bit.
But then we went inside:
The realtor went directly to the winter garden to present us the high-light of the house. Shock!!! The entire beautiful winter garden was waist-high with discarded toys and bulky waste from the last 20 years, and a pigeon was enthroned in a small wooden cage on top of one of the cardboard boxes. But that's not enough. Startled by our voices, a cat jumped out of the nirvana of the winter garden towards us. Our visit that day probably saved the pigeon's life. At least something good came up. The house also had many other surprises, such as sloping bathroom tiles (the realtor: "Please be careful not to fall off any more") in store for us.
When asked about the situation, the realtor informed us that she had never seen the house before and got her impression from the pictures that another realtor had taken almost 15 (fifteen) years earlier.
Well, at least this lady admitted she had never seen the house before. But when we showed interest in the property and we explained to her realistically how many additional costs we would incur for the renovation and asked her to talk to the seller about a corresponding price reduction, we never heard from her again. For her it would result in additional work and a lower commission. By the way, the property is still for sale.
The case is somewhat different if the prospective buyer is consciously not informed of circumstances that have a major impact on the quality of life, which the broker is aware of.
For instance there is a sewage treatment plant in the coastal town of Sa Coma at the upper end of the city, with the result that the houses and properties nearby are exposed to unacceptable odors twice a day (early in the morning and in the late evening). A delicious breakfast on the terrace or a romantic evening in the garden is unthinkable. We approached three different brokers three times and got the answer that this was only a temporary problem and will be resolved by the community this year. The last statement like this was over 3 years ago and we know from our own experience that this "temporary" problem has now existed for a total of almost 7 years. We regularly pass there in the evenings in summer. And every time the question: "Has anyone farted the car?" Answer: " No, we are just passing Sa Coma."
We feel sorry for those buyers who are forced to face this problem AFTER the purchase while trying to enjoy the first glass of sangria on the terrace of their new home.
In this case all THREE brokers knew about the problem and downplayed it. Until we specifically approached the broker about, what we believe to be a serious problem, it was not even mentioned. It is only thanks to our own experience that we know about it.
Our conclusion:
Sometimes it doesn't work without a broker. You fell in love with a property on the Internet, but it is only offered through various brokers and not privately. But if it is somehow possible, due to our many years of experience, we advise strongly against consulting just ANY broker when looking for a property here on Mallorca. Don't trust a stranger just because he speaks your language. We are happy to take a look at the property for you and let you know our OBJECTIVE opinion about the property and the agent. Often the same property is on offer from Spanish brokers at a much lower price. Feel free to ask for our research assistance.
If you have finally found your dream property, we STRONGLY advise you to consult a specialist lawyer for real estate law when purchasing. In contrast to a broker or a notary who, in contrast to other countries ONLY certifies your signature, a lawyer will check ALL papers and whether there are certain conditions or restrictions existing, which are in the way of your plans (e.g. building a pool, building an addition, etc.). A lawyer will usually charge you far less than a realtor. But every penny is well invested. Such legal advice has saved us from a major pitfall twice so far.
More on this here soon to come……